You have to be tough with HP or nothing will get fixed.and they walk all the way to the bank with your money! HP must be held accountable for knowingly putting faulty components in their products.TITLE: Realtek RTL8xxx Wireless LAN Drivers VERSION: 1.0.0.220 REV: S PASS: 1 DESCRIPTION: This package contains the driver installation package for the Realtek RTL8821CE, RTL8822BE, RTL8822CE, RTL8852AE, RTL8852BE, and RTL8852CE wireless LAN Controllers in supported computer models using a supported Windows 10 or Windows 11 operating system. They are also going to replace my headphone jack since that just stopped working last week (another known issue). They will fix the laptop at NO COST, and replace the external WiFi card. With that, she sent me an email with my case number, and stated she was sending me a RMA box and shipping label (overnight) to return my laptop to HP. I was transferred to a US Case Manager and explained the issue and how it is a known issue since June 2014 and HP continues to put faulty WiFi adapters into their products. I called the HP corporate office this morning (65) after HP's customer service wanted to charge me to attempt to fix it.even though my computer is less than a year old! There is a 10 page thread on this HP Forum of people having the same issues! There is a known issue regarding the Realtek RTL8188EE 802.11bgn WiFi Adapter that HP is putting into their notebook computers.Īs a matter of fact, it has been a well know issue since June 2014! I finally had enough! After months of problems, having my cable company come out and do diagnostics on my router, having Microsoft take remote control of my computer and spending 5 hours trying to make the drivers work, and after going out and spending $50 on a Netgear EXTERNAL WiFi adapter, I found only one cause.the external WiFi adapter is FAULTY. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet. DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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